LINK Development

Cloud Solutions

Get your multi-source platform that focuses on customer needs, expectations and service improvment for only

$95 /user/month

Start a free trial

Customer Care Suite Features

Unified Interface



Self Service



Real-Time Tracking & Reporting



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Standard Package $95 /user/month
  • CRM Online Subscription (Professional License $65)
  • Case Management
  • Automatic Workflows
  • Email Notification
  • SLA Configuration
  • Customer Portal (Submit Ticket, Help Center)
  • Social Listening
  • Shared Mobile App
  • Knowledgebase
  • Reports
  • Dashboards
  • Support (Online Ticketing, Live Chat, Phone, Email)
Add more features $ /user/month
  • Live Chat (Web, Mobile)


  • Facebook App for Service Support


  • Automated Sevice Support on Twitter


  • Branded Mobile App (IOS)


  • Branded Mobile App (Windows)


  • Branded Mobile App (Android)


  • Unified Service Desk implementation

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Total: $ /user/month

Start a free trial

* Social listening and social analysis features require 10 or more Microsoft Dynamics CRM Online Professional users.

* One trial instance is included with 25 or more Professional User Subscription Licenses (USLs). For every 20 Professional USLs, the storage capacity increases by 2.5 GB, up to 50 GB at no additional charge.

* A minimum purchase of 5 Professional users with annual subscription is required for new subscribers.