Microsoft CRM Online is an efficient, easy-to-use customer relationship management solution that gives you the capacity to be customer-centric in running your business processes and sales operations. It is your chance to capitalize on the cost-effectiveness of the cloud to deliver exceptional customer experiences while reducing business cost and increasing returns. An enterprise-class solution, CRM Online will help you cope with new market dynamics to sell more, improve customer service, gain customer loyalty and increase sales productivity.

LINK Development Customer Care Suite is a multi-source platform that focuses on customer needs, expectations and service improvement by capturing comprehensive data from all interaction channels to enable organizations collect, analyze and act upon it in real time.